Terms & Conditions

Welcome to Cheery Co. By booking our services or using our website, you agree to the following terms and conditions. Please read them carefully before making a booking.

1. Services

Cheery Co. provides balloon decoration and party setup services in Noida, Greater Noida, Ghaziabad, Gurugram, and select NCR locations. All packages and inclusions are as described on our Packages page at the time of booking. We reserve the right to make minor substitutions to materials if equivalent alternatives are used.

2. Booking & Confirmation

A booking is confirmed only after:

• You have received a written confirmation from Cheery Co. via WhatsApp or email.
• An advance payment (as agreed) has been received.

Verbal discussions or enquiry submissions do not constitute a confirmed booking.

To begin the booking process, message us on WhatsApp with your event date, occasion, and location. Our team will check slot availability and revert with a confirmation within 30 minutes during business hours (10am–8pm). Slots are not held until an advance payment is received.

3. Pricing & Payment

• Prices are as listed on our website. Custom or add-on requests will be quoted separately.
• Prices are inclusive of setup and teardown unless stated otherwise.
• Advance Payment: A minimum advance payment of Rs. 1,000 is required to confirm your booking and block your date. The remaining balance is due before our team arrives for setup.
• Short-Notice Surcharge: Orders placed with less than 6 hours' notice may be subject to a short-notice surcharge. This will be communicated clearly at the time of booking confirmation.
• Final payment is due before or at the time of setup, unless a different arrangement has been confirmed in writing.
• We do not charge hidden fees. Any additional charges (e.g., extra travel distance, after-hours setup) will be communicated clearly before booking confirmation.

4. Cancellations & Rescheduling

• Cancellations made more than 48 hours before the event: Advance payment is fully refundable.
• Cancellations made between 24 and 48 hours before the event: 50% of the advance payment is refundable.
• Cancellations made within 24 hours of the event: The advance payment is non-refundable.
• Rescheduling: We will try our best to accommodate rescheduling requests subject to availability. Please inform us as soon as possible.

5. Client Responsibilities

• You must ensure the venue is accessible for our team at the agreed setup time.
• You are responsible for obtaining any necessary permissions from the venue or housing society for decoration.
• Cheery Co. is not responsible for damage caused to venue property during setup unless due to our team's gross negligence.

6. Teardown

Setup teardown is included in all packages. Our team will collect materials after the event at the agreed time. Delays caused by the client may result in additional charges.

7. Photography & Media

Cheery Co. may photograph completed setups for use in marketing, on our website, or on social media. If you prefer that photos not be published, please inform us in writing before the event.

8. Website Content & Image Disclaimer

Images displayed on our website, social media, and marketing materials may have been lightly enhanced for presentation purposes. Actual decoration setups may vary slightly in colour, finish, and exact arrangement depending on material availability, venue conditions, and lighting. All images shown represent real setups performed by Cheery Co. and are not AI-generated.

9. Limitation of Liability

Cheery Co.'s liability is limited to the value of the booking. We are not liable for indirect losses, loss of enjoyment, or consequential damages. We are not responsible for circumstances beyond our control such as extreme weather, venue access denial, or supplier failures.

10. Changes to Terms

We may update these terms from time to time. The latest version will always be available on this page. Continued use of our services after changes constitutes acceptance of the updated terms.

11. Contact

For any questions about these terms, contact us:

• Email: celebrate@cheeryco.com
• Phone / WhatsApp: +91 89490 73143